I have been with Davis Car Care since they first opened and have referred friends to the shop. So far, the service has been good and we have not had any issues. Sometimes they do not have my vehicle ready when promised, but I do not feel like they ever tried to take advantage of me. I usually know what needs to be done before I bring it in, so I inspect those areas prior to and after service. I have read some bad reviews lately and will be sure to provide an update if anything changes.