I took my Honda there for a state inspection and was offered an oil change as well; since it needed it, I agrreed. When I stopped by later to pick up the car the $32.99 'promo' oil change ballooned to 48$ ! When asked why, the young lady at the counter explained that #1, i did not print the online coupon (?) and #2, the price of filters just "keep going up". This just left a bad taste in my mouth as I would have expected more from this group of folks. To honor an online promo when I asked about it is really the way to establish good customer service, repeat business and regular visits. I just felt as if I was taken advantage of. Oh well, I learn my lessons too.
Davis Car Care is always mindful to be good stewards with our customers money. It is our goal to give every customer a great experience at a reasonable price. Our normal oil change cost is 29.99. In the case of this vehicle it uses a uncommon oil filter that is more expensive than most car's oil filter. So for this vehicle the cost of the oil change was 37.60. The customer also had us perform a state inspection that cost 16.00. With tax and shop fees the total was 58.00. I can understand the customers point of view because for most car it would have been 8 dollars cheaper but this is one rare case where you have a car that requires a more expensive part.
- Davis Car Care and Tire Center