4

I took my Honda there for a state inspection and was offered an oil change as well; since it needed it, I agrreed. When I stopped by later to pick up the car the $32.99 'promo' oil change ballooned to 48$ ! When asked why, the young lady at the counter explained that #1, i did not print the online coupon (?) and #2, the price of filters just "keep going up". This just left a bad taste in my mouth as I would have expected more from this group of folks. To honor an online promo when I asked about it is really the way to establish good customer service, repeat business and regular visits. I just felt as if I was taken advantage of. Oh well, I learn my lessons too.

Davis Car Care is always mindful to be good stewards with our customers money. It is our goal to give every customer a great experience at a reasonable price. Our normal oil change cost is 29.99. In the case of this vehicle it uses a uncommon oil filter that is more expensive than most car's oil filter. So for this vehicle the cost of the oil change was 37.60. The customer also had us perform a state inspection that cost 16.00. With tax and shop fees the total was 58.00. I can understand the customers point of view because for most car it would have been 8 dollars cheaper but this is one rare case where you have a car that requires a more expensive part.

- Davis Car Care and Tire Center
5

Had my daughters' car towed in because it quit on her. Davis Car Care called me right away and let me know what they planned to do. They kept me informed throughout the entire analysis and repair process, made reccomendations and let me make the decisions. Not only did they repair my vehicle quickly, they stayed LATE to do it. Their prices are right on point. The staff members are personable and CARE about their work. This is the place to take your automotive repairs!

4

I took my car here for timing belt replacement. They did excellent job although I had problem with oil pressure light after that. They found out the problem in the oil line and clarified that was their mistake. I very appreciate their honesty because other stores would have blamed me back. They fixed the problem and everything works great now. They even gave me a gift to sorry for my inconvenience. This store is very trustful and professional. Highly recommended!!!

5

Best car shop I've ever been to. Car had bad wheel bearings. Had someone else "fix" it. That mechanic screwed the car up even more. Called Davis Car Care and my two small children and I drove over there. The car was in worse condition than thought due to previous mechanic's terrible job. Davis Car Care explained to me everything that was wrong and showed me everything. Seeing that the situation was worse than expected, I was stuck with no car and two small kids. Davis Car Care actually got one of the mechanics to take me and my children home since it was going to take a while. How many auto shops out there would actually go out of their way and take a family home? Not only that, the prices they charged were extremely reasonable. When I came to pick my car up, it was 100% fixed. Everybody there are extremely friendly. Most places just try to rush with everything and get you out the door. Not here. They take their time and make you feel like you're a person, not a wallet. Their waiting room is very comfortable and has a play area for the children and snacks and drinks available for everybody instead of a vending machine which was totally awesome. If you want great customer service and quality work, this is the place to go. Wish I had found them sooner. Thanks Davis Car Care for everything and helping my family.

5

This is not your typical automotive repair facility. They always provide the best service at a fair price. Friendly, knowledgeable and patient with impatient customers (like me). After I got my SUV back from them I decided to take the invoice and price out the parts and labor at a dealership and well known vehicle repair place, as my daddy used to say,"Trust but verify." After presenting it to both places (total cost on original invoice excluded) I found out how much I saved. I of course was thinking to myself that in a month or two my car would break down again and my check engine light would come back on as it had the last couple of times I had it serviced at a different place. I am glad to say that it has been six or so months and not a single problem. These guys are the real deal, so much so that when my brother bought his new/used car we took it to them for a once over as well as his girlfriends older model new/used car. all three of us are happy and grateful to the folks at Davis Car Care. Alright, here is my complaint, your too darn far, Open a shop closer to me! Thanks guys, I will see you when it's time for servicing. Merry Christmas, Efrain

5

Great, fast, and friendly service. I felt comfortable with the owner and staff with the decision making for my 2005 Honda minivan. I will be a customer for life. Got several quotes from other shops and this one beet them all by far. Plus the service is MUCH BETTER.

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